Pop Shoes: the favorite shoe store of Quebecers for the second consecutive year according to Léger's WOW study.

According to the results of the latest Wow* survey by Léger, Chaussures Pop is the favorite shoe store of Quebecers for the second consecutive year in terms of customer experience! What a wonderful recognition for our network of about 70 owners operating a franchise across Quebec, Ontario, and the Maritimes.

* The survey was conducted among respondents from Quebec only.

A shared pride

This ranking is based on a rigorous analysis of the customer experience of over 350 Quebec retailers. Chaussures Pop stands out for its human values, its closeness to its customers, and its commitment to the community. Since 1985, we have been supporting families in their choices of shoes, boots, and accessories by offering them attentive service and quality products.

Here are five reasons that can explain the success of our banner.

Photo credit: Kevin Langlois

Available and dedicated owners

When you visit a Chaussures Pop store, you are usually served by the owner* available to guide you and, above all, provide optimal service. In summary, behind every store, there is a qualified entrepreneur who cares about the success of their business, of course, but above all, the desire to see you again season after season. Since we still prefer human contact to find a pair of shoes, Chaussures Pop becomes a destination of choice!

* The masculine form has been used in the text to lighten the reading. However, our network has almost equal numbers of male and female owners.

An excellent knowledge of the products

The selection of shoes is made especially for the local clientele since the entrepreneur knows well the tastes and interests of the people in his community.

The owner will also take the time to carefully consider the client's needs in order to offer them the most suitable pair of shoes for their daily activities or to practice their favorite sport. In short, we are committed to ensuring that every person who comes into the store finds satisfaction and, above all, that they come back to see us soon.

Family stories

Several merchants surround themselves with family members to team up with the store. For example, a spouse who welcomes us during a visit. In summary, behind a Chaussures Pop team, it is often a tightly woven family story.

Engaged in the community

In recent years, we have chosen as a network to get involved in causes that help sick children and their families such as Leucan or Opération Enfant Soleil, and at the level of academic success with support for the Maman Dion Foundation. 

In addition to these commitments, each merchant is closely involved in their community. It is not uncommon to see shoe donations made for children in need or generous contributions to local organizations that support families. 

The Chaussures Pop stores and their Go Sport banner break a new record by donating an amount of $175,000 to Opération Enfant Soleil. 



Quality products

The power of numbers ensures that products are designed in larger quantities and can thus be of higher quality for the same price. This is the case for original products like Alberto, Duty Nine, Blue Rocky, Manhatan, West Way, etc. In addition to our products developed by our team of designers, we also find the biggest brands in our stores such as Nike, Adidas, Skechers, Clarks, Baffin, etc.

Discover our Alberto collection

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We are being talked about
We are being talked about in an article in the newspaper La Presse:

"[…] of all the companies, the one that stands out the most from its competitors is Chaussures Pop, a relatively modest local brand. Its score (87) is well above that of all other shoe retailers […]," writes Marie-Ève Fournier, journalist at La Presse in the article The human contact is not out of style.

Read the article from the newspaper La Presse. 

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Did you know? 

Psitt... if you love the customer service at Chaussures Pop stores, did you also know that several entrepreneurs also own a Go Sport banner, a retailer of sports fashion (clothing, sports shoes, and equipment)?

Learn more about Go Sport. 
Find a Go Sport store near you. 


Would you like to join the Chaussures Pop family? There are several sectors available to acquire a franchise. Discover the 8 keys to success for succeeding as a franchisee.